Frequently asked
questions.

Motor Culture Australia is a community-driven automotive lifestyle brand. Since 2020 we have built one of Australia's most diverse car communities through events, giveaways, VIP memberships and partner rewards. In 2025 we welcomed over 200,000 event attendees.

We accept credit and debit cards, Google Pay, Apple Pay and Link. You can also pay over the phone on 1800 512 490.

That message is from a fake account. We never contact winners on social media and never ask for personal details through Instagram or Facebook. Block and report the account. You can always verify a real win on our Winners page.

Our official Instagram accounts are @motor_culture_australia and @carsandculture.au, both with a verified badge. Scam accounts are usually private, have very few posts, send follow requests or have little engagement. On Facebook we only run a business page.

No. Motor Culture Australia is a registered business (ABN 34 643 349 357) and runs permitted trade promotion draws. Every winner and handover is shown on our website.

A paid membership that gives you automatic and accumulating entries into our car giveaways, plus access to exclusive member benefits.

Yes. Log in to your account and go to Subscription, then View, then Cancel. Please be very sure before cancelling, as your accumulated entries reset to zero.

Log in and go to Subscription, then View, then Change Payment.

Log in to your account and open Partner Discounts.

As a VIP member you are automatically entered into every draw we hold. Your dashboard shows your entry counts.

Yes. Your payment is automatically debited every 30 days, and we email you a confirmation each time.

Your entries accumulate every month and the total grows with every renewal. For example, a Standard VIP receives entries each month that stack on top of the entries you already hold.

Yes. Go to Subscription, then View, then Upgrade or Downgrade. Your accumulated entries are kept.

We notify you and automatically retry. If it still fails, log in, open Subscriptions, pay the latest order and your membership reactivates.

Annual plans give you about two months free. VIP Mini is $199.90 per year, VIP Standard is $399.90 per year and VIP Premium is $899.90 per year.

Yes. Go to Subscription, then View, then Switch to Annual Payment and Save.

You must be 18 or over. Draws are open to all Australian states except South Australia.

All of our live draws start at 5:30pm AEST (Brisbane time).

We stream live on our Facebook page. You are also welcome to attend in person at 87 Dunhill Crescent, Morningside.

Check your account dashboard, or use the Verify entry number option.

No. This is a trade promotion giveaway, not a raffle. We also support charities through our Social Responsibility Program.

Entry numbers are not limited, but each draw has a cap published on its page.

Watch the live Facebook streams any time, or visit our Winners page.

Yes. We have a scrutineer present at all of our draws, as required by our permits.

No. Every vehicle has clear title. Contact us for the VIN to run your own PPSR check.

Letters extend the range of possible entry combinations. Not every entry has one, and all entries have an equal chance of winning.

MCA Scratch & Win is our instant win experience with 1 in 4 odds per play. You can win cars, cash, credits and holidays.

Each play generates a unique entry number. Scratch to reveal your result instantly. Every entry also goes into the $10,000 VIP Second Chance Draw.

Yes. It is an additional way to win, on top of our regular draws.

Yes. Results use a government-certified Random Number Generator, with published prize transparency.

Any unclaimed prizes expire at the end of the promotion period.

Everything from instant cash and credits to major car prizes and luxury holidays like Bali, Queenstown and the Whitsundays.

Your result shows instantly on screen. Points and credits apply automatically, and our team contacts you for physical prizes.

A VIP-only $10,000 draw exclusive to Scratch & Win players. Every entry is automatically included.

No, it is VIP-only. Anyone can join VIP to take part.

There are no free plays, but VIP members get up to 20% off play packages, automatic Second Chance Draw entry and up to 2x reward points.

No. Your current VIP perks stay exactly the same. Scratch & Win is a separate experience.

It applies automatically when you are logged in. No codes needed.

Our signature car meet series, hosted across Australian cities. It is a relaxed, family-friendly day with food, music, giveaways and hundreds of show cars. Most events draw between 5,000 and 10,000 people.

Everyone is welcome. Members get extras like free food, discounted tickets and VIP parking.