Frequently Asked Questions
General Questions
Motor Culture Australia is a community-driven automotive lifestyle brand. We bring car enthusiasts together through national events, exclusive giveaways, VIP memberships, and a growing ecosystem of games, rewards, and partner offers. Since launching in 2020, we’ve built one of Australia’s largest automotive communities with over over 180,000 event attendees in 2024, and millions of online engagements.
While our membership benefits might seem too good to be true, Motor Culture is definitely not a scam. We are a registered Australian business with an ABN (34 643 349 357) and permit numbers for all of our draws. Here is a list of winners and prize delivery videos: motorcultureaustralia.com/winners
We are always trying to make the checkout experience as easy as possible. We have recently introduced Apple Pay & Google Pay for express checkout.
Unfortunately, PayPal is not one of the payment gateways that we use at the moment however we can take your payment over the phone if you prefer, please call us on 1800 512 490
The message you have received is from a fake/scam account. We never contact any of our winners on social media and we never ask our community for personal details via Instagram or Facebook.
Always make sure you are interacting with our account that has the verified badge (the blue tick).
Please block and report the account that contacted you and do not click any links that they send you. For more info on scam accounts, checkout our blog post here.
Our official Instagram accounts are @motor_culture_australia and @carsandculture.au
The account is likely to be a scam if they are a private account, have very few posts, have requested to follow you or have very few likes on their posts.
Our Facebook account is a business page and therefore we cannot send friend requests. If you receive a friend request from a Motor Culture Australia account, please block and report them. Find out more by checking out our blog post.
Always make sure you are interacting with our account that has the verified badge (the blue tick).
Draws/Giveaways
All of our live draw videos start at 5:30pm AEST (Brisbane Time).
We stream all of the draws live on our Facebook page. You can like our Facebook page to ensure you never miss a live stream!
All of our draws have an open invite to the public so feel free to drop into our showroom at 87 Dunhill Crescent, Morningside to watch it live!
You must be 18 or over to enter. Our draws are valid to all Australian states, excluding South Australia. Some recent changes in the gaming regulations in SA means we can longer offer our draws to the states residents.
You can find your entry numbers in your online account here. Once logged in you’ll see your entry numbers on your Account Dashboard.
This is a trade promotion giveaway and NOT a raffle.
We do, however, work with various local charities as part of our Social Responsibility Program.
As we are conducting a trade promotional giveaway, we are not required to set a limit on the number of entrants. However we do cap each draw to give everyone the best chance of winning. You can find the entrant limit for each draw on their respective webpage.
Yes. After a name is drawn out for a prize, that name is placed back into the barrel for all subsequent prizes.
We stream all of our draws live on our Facebook page, you can watch these at anytime. We also update our website with a list of winners here.
Yes, as per our permit requirements, we have a scrutineer present at all of our draws.
No, we do not finance any of our promotional vehicles and we ensure that they have a clear title before they are given away.
Please get in touch with us if you would like to know the VIN of the vehicle so you can conduct your own PPSR check.
We added letters to extend the range of possible entry number combinations. This means we also added balls with letters into the last compartment of the ball machine.
Not every entry number will have a letter at the end, however they will all have an equal chance of being drawn!
VIP Subscription
Yes, your payment will be automatically debited from your card each month. You’ll get a confirmation email each time your payment is received with your receipt.
As a VIP member, the entries that you earn accumulate. For example, a Standard VIP member ($39.99/month) gets 2 entries each month. So, in the first month of your membership, you receive 2 entries in every draw that we hold that month. Then, after your second payment, you will have 4 entries in every draw for that month. And then 6 entries after the third payment and so on…
Yes, you can! Please access your online account here.
Once logged in, please go to ‘Subscription’ –> ‘View’ –> ‘Upgrade or Downgrade’
This will update your subscription level for the next payment cycle.
Yes, you can cancel your VIP subscription at anytime. To cancel your VIP membership please log into your online account here. Go to ‘Subscription’ –> ‘View’ –> ‘Cancel’.
Please be very sure before cancelling as your accumulated entries will be reset to ZERO and you will be removed from all upcoming draws.
As a VIP member you are automatically entered into EVERY draw that we hold. To see how many entries you have in each draw please log into your online account page
If your subscription fails, you’ll receive and email from us to let you know. We will then automatically try a few more times over the following week. If all of these fail, your account will be placed on a temporary hold.
To make a payment, you’ll need to access your online account. Once logged in, please go to ‘Subscriptions’ and pay for the most recent order. This will reactivate your subscription and re-instate all of your accumulated entries.
You can update your payment details in your online account here.
Please go to ‘Subscription’ –> ‘View’ –> ‘Change Payment’
The member discounts can be accessed through your online account. Once logged in, please go to ‘Partner Discounts’ section to see all the Members Discount
Events
SHOW ROOM is MCA’s immersive exhibition-style event held at our headquarters in Brisbane. We transform our office and warehouse into a high-energy automotive experience, featuring DJ sets, custom lighting, feature cars, live activations, and a showcase of our partners. With over 2,000 attendees per event, SHOW ROOM is designed to celebrate car culture, community, and creativity in a way that goes beyond the typical car meet.
Cars & Culture is MCA’s signature car meet series, hosted in cities across Australia. It brings together car enthusiasts of all types, from JDM and muscle to exotics and 4x4s, in a relaxed, family-friendly atmosphere. These events feature food trucks, music, giveaways, and an inclusive vibe that celebrates the diversity of automotive culture.
Attendance range from 5,000 to 10,000 people with hundreds of show cars on display.
Our award-winning Cars & Culture events have been featured on 7 News & the Today Weekend Show.
The 4×4 Day Trip is Motor Culture Australia’s one-day off-road adventure event, held at Black Duck Valley 4×4 Park in East Haldon, Queensland. Designed for both seasoned 4WD enthusiasts and newcomers, the event offers a variety of terrains and challenges suitable for all skill levels. Activities include trail runs, a Flex Ramp Competition, a Mud Run Race, and the iconic Logans Hill Challenge. Participants can also benefit from guided beginner trails and driver training sessions provided by Skid Control. VIP members enjoy perks such as complimentary food and beverages, exclusive access to member-only areas, and automatic entries into current giveaways. It’s an excellent opportunity to test your vehicle’s capabilities, enhance your driving skills, and connect with the off-road community.
The 4×4 Weekender is Motor Culture Australia’s premier off-road adventure event, offering a three-day experience filled with thrilling 4WD challenges, camping, and entertainment. Held at The Springs 4×4 Park in Queensland, participants can enjoy activities like hill climbs, mud runs, and flex tests. Off the track, the event features food trucks, live music, bonfires (weather permitting), and stalls from top automotive brands. It’s a must-attend for off-road enthusiasts seeking both adventure and community.
The Track Festival is Motor Culture Australia’s premier motorsport event, held annually at Queensland Raceway. It’s a full-day celebration designed for both drivers and spectators, featuring a variety of on-track activities such as cruises, sprints, roll racing, and drifting sessions suitable for all skill levels. The event also hosts the prestigious Drift Invitational Cup, where top drifters compete for a share of over $10,000 in cash and prizes.
Off the track, attendees can enjoy live rooftop entertainment, driving simulators, trade stalls, food and drink options (free for MCA members), and a range of family-friendly activities including a jumping castle and face painting. The festival also features the Btuned European Specialist Show N Shine and provides opportunities to get up close with MCA’s supercar fleet. VIP Premium Suites are available for those seeking an enhanced experience.
The next Track Festival is scheduled for November 16, 2025, at Queensland Raceway.
Everyone is welcome at our events! You don’t need to be a member to attend, however members do receive special benefits such as free food and discounted tickets, and exclusive VIP parking.